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Helpdesk Administrator - Maintenance

Salary in line with experience

North Watford, Hertfordshire

28 days per year inclusive of days awarded in respect of 8 public holidays

Key Responsibilites & Duties:
  • Logging of incoming reactive calls, quote requests and planned works on CLIK our in-house job management system
  • Monitoring and uploading of live job updates from our engineer's PDAs
  • Updating CLIK and our client's portals continuously throughout the life cycle of the job
  • Housekeeping of our in-house job management system to ensure outstanding work orders are progressed and updated in a timely manner
  • Handling telephone calls from clients and engineers on outstanding and ongoing work orders
  • Investigating and resolving client queries
Work Experience / Essential Skills Required:
  • Helpdesk experience in Building Maintenance / FM
  • Good communication skills are vital as contacts include clients, senior management, sub-contractors and engineers
  • A working knowledge of Windows computer applications - most importantly Outlook and Excel
  • Excellent attention to detail
  • A good command of both written and spoken English
  • All applicants must have a positive attitude, common sense and the ability to perform under pressure, a systematic approach to work and have the ability to multi-task
Additional Notes:
  • We are located in North Watford which has good local bus routes. However, there is NO easy access to the Underground and limited main line train services
  • Free parking available on site
  • We will only respond to successful candidates
  • Please provide your salary expectation with your CV

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Electrician - Maintenance

Salary in line with experience / Company Van & Fuel Card & PDA supplied

London, M25 and surrounding areas

28 days per year inclusive of days awarded in respect of 8 public holidays

Key Responsibilites & Duties:
  • Possess good practical skills and to consistently deliver a quality finish
  • An ability to work carefully, methodically and safely
  • Participate in out of hours rota
  • An ability to work on your own and within a team
  • Good written, spoken and IT communication skills
  • Good problem solving skills
  • Complete tasks and paperwork, ensure site tidiness at all times
  • Being physically capable to undertake tasks
  • Undertaking and producing all relevant RAMs for works
  • Understanding of technical drawings, blue prints, building plans, wiring diagrams and spoken instructions
Work Experience / Essential Skills Required:
  • Able to install and maintain wiring, control and lighting systems
  • Able to inspect electrical components, such as transformers and circuit breakers
  • Able to identify electrical problems with a variety of testing devices
  • Repair or replace wiring, equipment or fixtures using hand tools and power tools
  • To undertake testing and reports
  • Able to cost and compose minor estimates
  • IT ability for PDA use
Qualifications Required:
  • Have completed 3 years relevant experience and/or recognised apprenticeship
  • Have evidence of City & Guilds 2382 17th edition IEE wiring regs
  • Must be competent in inspecting and testing electrical installations 2391 (2394/95) City & Guilds or the EAL Level 3 Diploma in Inspecting and Testing (500/3542/3)
  • Preferred but not essential are the AM2, NVQ Level 3 in electrical installation work and hold a current ECS card
  • Must be competent of all installation types of wiring, domestic or commercial
  • Evidence of H&S awareness - CSCS card
  • Asbestos awareness
  • Full driving licence essential

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Roofing Operative - Maintenance

Salary in line with experience / Company Van & Fuel Card & PDA supplied

London, M25 and surrounding areas

28 days per year inclusive of days awarded in respect of 8 public holidays

Key Responsibilites & Duties:
  • Possess good practical skills and to consistently deliver a quality finish
  • An ability to work carefully, methodically and safely
  • Participate in out of hours rota, if required
  • An ability to work on your own and within a team
  • Good written, spoken and IT communication skills
  • Good problem solving skills
  • Complete tasks and paperwork, ensure site tidiness at all times
  • Being physically capable of undertaking tasks
  • Undertaking and producing all relevant RAMs for works
  • Understanding drawings, plans and written or spoken instructions
Work Experience / Essential Skills required:
  • Pitched roof works including slating and tiling
  • Removing or repairing broken tiles or slates
  • Flat roof works including fitting felt sheets or spreading waterproof bitumen layer
  • Unblocking of gutters and RWPs
  • Minor roofing repairs
  • Use specialist roofing techniques such as lead work
  • Sealing roof joints with mortar, for example, on ridges and hips to make watertight
  • All associated gutter works
  • Able to cost and compose minor estimates
  • IT ability for PDA use
Qualifications Required:
  • Have completed 3 years relevant experience and/ or recognised apprenticeship
  • Roofing Occupations Level 2/3 (NVQ)
  • Diploma in Roof Slating and Tiling Level 2/3 (NVQ)
  • Harness training
  • PASMA Certificate
  • Evidence of H&S awareness - CSCS card
  • Asbestos awareness
  • Full driving licence essential

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Multi-Skilled Tradesman - Maintenance

Salary in line with experience / Company Van & Fuel Card & PDA supplied

London, M25 and surrounding areas

28 days per year inclusive of days awarded in respect of 8 public holidays

Key Responsibilities & Duties:
  • Possess good practical skills and to consistently deliver a quality product
  • An ability to work carefully, methodically and safely
  • Participate in out of hours rota
  • An ability to work on your own and within a team
  • Good written, spoken and IT communication skills
  • Good problem solving skills
  • Complete tasks and paperwork, ensure site tidiness at all times
  • Being physically capable of undertaking tasks
  • Undertaking and producing all relevant RAMS for works
  • Understanding drawings, plans and written or spoken instructions
Work Experience / Essential Skills Required:
  • Carry out small plumbing repairs
  • Carry out small carpentry works, including small projects
  • Plastering and putting up boards
  • Painting and decorating
  • Wall and floor tiling
  • Minor roofing repairs
  • Glazing repairs
  • Bathroom/kitchen fitting skills
  • Able to cost and compose minor estimates
  • IT ability for PDA use
Qualifications Required:
  • Have completed 3 years relevant experience and/or recognised apprenticeship
  • Competencies/certificates in multi-skilled disciplines
  • Evidence of H&S awareness - CSCS card
  • Asbestos awareness
  • Full driving licence essential